Privacy Policy

Music Hive – Privacy Policy

  1. Introduction
    Music Hive respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

  1. Legal Entity
    Music Hive is a brand operated by Distinctone Sdn Bhd (Company Registration No: 269917-U).
    All personal data is processed under Distinctone Sdn Bhd.

  1. Information We Collect
    We may collect the following personal information:

  • Name

  • Email address

  • Phone number (WhatsApp)

  • Address details

  • Any information submitted through registration forms

We may also collect non-personal data such as browser type, device information, and website usage data.

  1. How We Use Your Information
    Your information is used to:

  • Process your registration and enrollment

  • Provide customer support and communication

  • Send payment details and confirmation

  • Improve our services and website experience

We only collect information necessary to deliver our services.

  1. Payment Processing
    Payments are processed via secure third-party payment gateway providers.
    We do not store your credit card or banking information.

Your personal data may be shared with payment providers only for the purpose of completing transactions.

  1. Data Sharing & Disclosure
    We do not sell or rent your personal information.

We may share your information with:

  • Payment gateway providers

  • Service providers assisting in operations (e.g. communication tools)

All data sharing is strictly for service delivery purposes.

  1. Data Security
    We take reasonable technical and organizational measures to protect your personal data.
    However, no method of transmission over the internet is 100% secure.

  1. Data Retention
    We retain personal data only as long as necessary to provide our services or comply with legal obligations.

  1. Your Rights
    You may request to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (where applicable)

Please contact us for any data-related requests.

  1. Cookies & Tracking
    Our website may use cookies and analytics tools to improve user experience and understand website performance.

You may disable cookies via your browser settings.

  1. Updates to This Policy
    We may update this Privacy Policy from time to time.
    Changes will be effective once posted on this page.

  1. Contact Information
    For any privacy-related inquiries, please contact:
    Email: info@musichive.com.my